Privacy Policy

1. Introduction

Welcome to Mind & Soul by Sara Qassem (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect when you visit saraqassem.com, how we use it, and the choices you have. By using the website, you agree to the practices described here.

2. Information We Collect

Information you give us. When you send us a message through the contact form, we collect:

• Your name and email address

• Your phone number (optional)

• The subject and content of your message

• The page you sent the message from and the language you used

Information collected automatically. When you send a message, we record your IP address to protect the form from spam and abuse. Like most websites, our hosting server may also keep standard technical logs (such as IP address, browser type and pages requested) for security and maintenance.

We do not use analytics or advertising trackers, we do not create user accounts for visitors, and we do not collect any payment information.

3. How We Use Your Information

• To read and reply to your message, question or topic suggestion

• To respond to collaboration, media or workshop requests

• To protect the website from spam, misuse and security threats

• To improve our content and the website

• To comply with legal obligations

We will not add you to any mailing list without your clear consent.

4. Sensitive Information

Because our content is about psychology and mental health, some messages may include personal or emotional details. Every message is read with care and treated as confidential. Please share only what you are comfortable sharing, and avoid sending detailed medical or health records through the contact form.

Mind & Soul is an educational blog, not a medical or emergency service. Our articles and replies do not replace diagnosis or treatment by a licensed professional. If you are in crisis, please contact your local emergency services immediately.

5. Cookies

We use only one cookie, called site_lang. It remembers whether you prefer the English or Arabic version of the website, and it is kept for up to one year. It contains no personal information and is not used for tracking or advertising. You can delete it at any time from your browser settings; the website will still work, and will simply ask your language preference again.

6. Third-Party Services

Some parts of the website rely on trusted third-party services, which may receive your IP address when they load:

• Google Fonts — to display the website’s fonts

• YouTube — if a page includes a video (we use YouTube’s privacy-enhanced mode)

• WhatsApp, Instagram, Facebook and other social links — only if you choose to click them

These services have their own privacy policies, and we encourage you to review them. We are not responsible for the content or privacy practices of external websites.

7. Information Sharing

We do not sell, rent or trade your personal information. We share it only when necessary:

• Service providers — such as our website hosting and email service, which help us run the website and receive your messages, under confidentiality obligations

• Legal requirements — when required by law, or to protect the rights, safety or property of our readers, ourselves or others

8. Data Security

We use appropriate technical and organizational measures to protect your information, including encrypted connections (HTTPS), restricted administrator access and protection against spam and misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We keep contact messages only for as long as needed to respond to you and follow up on your request, and then delete them. You can ask us to delete your message at any time.

10. Your Rights

Depending on the data protection laws that apply to you, you have the right to:

• Access — ask for a copy of the personal information we hold about you

• Correction — ask us to correct inaccurate or incomplete information

• Deletion — ask us to delete your personal information

• Objection — object to how we process your information

• Withdraw consent — at any time, where we rely on your consent

To make a request, contact us using the details in Section 13. We will respond within a reasonable time.

11. Children's Privacy

Our content includes articles about parenting and child psychology written for adults. The website is not directed to children under 18, and we do not knowingly collect personal information from them. If you believe a child has sent us personal information, please contact us and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date. We encourage you to review it periodically.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: